FAQ (diese Inhalte sind nur auf Englisch verfügbar)

Q: What is myTDK? What can a member of myTDK do?

Q.What is myTDK? What can a member of myTDK do? All products > All products > All products A. myTDK is the member registration system provided by TDK Corporation. Registration and use are free. Registration grants you access to the following services. Examples: -Email newsletters -Members-only content -Entry to TDK campaign gifts Information about myTDK&#44 our membership-based service myTDK is the membership-based service provided by TDK Corporation. Registration and use are free. Registration grants you access to the following services. Please register and use our services. Email newsletterservice You can receive information about TDK's technology&#44 products&#44 and website updates by email. ・TDK product news ・Tech Mag news ・IR news * You can register only with your email address. Access to members-only content You can read members-only articles and download materials and data. Examples: ・Further details of TDK products ・Detailed technical information Others For example&#44 myTDK also offers the following services: Entry to TDK events and seminars Entry to TDK campaign gifts Please contact your regional sales office for information on PCN&#44 PTN&#44 leadtimes&#44 etc. How to register Three steps (a few minutes) to complete your registration. 1. Enter your information. 2. Receive an email notifying you of the completion of your temporary registration. 3. Complete your registration. Register For those who have already registeredLogin 》Privacy Policy 》FAQ

Q: I registered for myTDK but have not received an email notifying me of the completion of my temporary registration.

Q.I registered for myTDK but have not received an email notifying me of the completion of my temporary registration. All products > All products > All products A. If you have not received an email notifying you of the completion of your temporary registration&#44 please check the following. ■The reply is recognized as spam. It can be classified as spam depending on the features and settings of your security and email software programs&#44 and email service. ■You entered an incorrect email address. Probably you could not receive a reply because of the incorrect email address. In that case&#44 please repeat the registration process. ※The email notifying you of the completion of your temporary registration will expire in 24 hours after the delivery. If you cannot complete your registration process before the deadline&#44 please repeat the registration process.

Q: I forgot my password. What should I do?

Q.I forgot my password. What should I do? All products > All products > All products A. If you forget your password&#44 please reset it. [How to reset your password] 1. Send us a message by entering your registered email address in the password reset field. 2. The URL for resetting your password will be sent to your registered email address. Please enter your new password in the URL. > Accepting your reset request * The link in the email message is valid for 24 hours. * You must go through the resetting process again if you do not access the link within 24 hours. * Please repeat the resetting process if you do not receive the email message after one hour as you may have entered the wrong email address. * If you do not receive the email message in your inbox even though you have entered the correct email address&#44 it may have automatically been directed to your spam folder. Therefore&#44 please check your spam folder. * Configure the specified email reception settings at [@tdk.co.jp] when you specifies the domain you will be receiving email from.

Q: I registered as a myTDK member but am unable to view members-only articles.

Q.I registered as a myTDK member but am unable to view members-only articles. All products > All products > All products A. myTDK members consist of the two grades of (1) email newsletter member and (2) VIP member&#44 depending on the items that have been registered. Viewing members-only articles requires registration as a (2) VIP member. Those who have not registered all of the information are registered as email newsletter members. If you would like to change membership grades from that of an email newsletter member to that of a VIP member&#44 please follow the procedures here (Q. I have registered for email newsletter subscription but am unable to view members-only articles.).

Q: I have registered for email newsletter subscription but am unable to view members-only articles.

Q.I have registered for email newsletter subscription but am unable to view members-only articles. All products > All products > All products A.You will be registered as an email newsletter member if “Member-only content access&#44 inquiries&#44 etc.” is unchecked under “Services I want to use” on the member information update page. If you check Member-only content access&#44 inquiries&#44 etc.” and fill in the “Customer Information&#44” your membership grade will be changed to VIP member. * After changing membership grade&#44 it is necessary to logout and login again to enable the services.

Q: I do not know how to cancel my membership.

Q. I do not know how to cancel my membership. All products > All products > All products A.1) After logging in to myTDK&#44 click the mark in the menu above. 2) Input your password on the Access Rights Confirmation page and click the Send button. 3) You can withdraw from membership using the “If you would like to unsubscribe&#44 please click here” link on the member information update page. 4) You can unsubscribe on the Unsubscribe page. Your inquiry history&#44 personal information&#44 and all other information will be deleted. Please note that this operation cannot be reversed.

Q: Please tell me how to change the email address that I have registered.

Q.Please tell me how to change the email address that I have registered. All products > All products > All products A. Your email address with your myTDK account cannot be changed as it is used as your login ID. Please register once again with another email address. See here (Q. I do not know how to cancel my membership.) for information on how to cancel your account with a previous email address.